Your privacy matters.
This Privacy Policy explains how Kayshots collects, uses, stores and protects personal information when you use this website, contact Kayshots or work with Kayshots.
Last updated: 15 September 2026Who we are
Kayshots is an independent visual creative business providing filming and video editing services across the UK.
For questions about this Privacy Policy or how your personal information is handled, contact: hello@kayshots.com
Information we collect
The type of information collected depends on how you interact with Kayshots. Potential information may include:
Contact Information
- Name
- Email address
- Phone number
- WhatsApp number, where different and provided
- Preferred contact method
Project Information
- Project or brand name
- Project type
- Location
- Preferred date
- Project description
- Budget range, where provided
- How you heard about Kayshots
Communication Information
- Messages and correspondence sent to Kayshots
- Information discussed through email or WhatsApp where relevant to the enquiry or project
Booking and Payment Information
- Information necessary to arrange bookings and payments
- Transaction/payment records where applicable
Website Information
Technical information such as IP address, browser type or server logs may be automatically collected by the hosting infrastructure required to operate and serve this website securely.
How we collect information
Information may be collected when you:
- Submit the Start a Project form
- Contact Kayshots by email
- Contact Kayshots through WhatsApp
- Communicate with Kayshots about a project
- Enter into a booking or service relationship with Kayshots
- Use the website, where technical information is collected by the website or hosting infrastructure
How we use your information
Kayshots may use personal information to:
- Respond to enquiries
- Discuss potential projects
- Check and manage availability
- Prepare quotes
- Arrange bookings
- Deliver filming and editing services
- Communicate about projects
- Deliver project files
- Process or record payments
- Manage client relationships
- Maintain business records
- Respond to questions or complaints
- Meet legal or accounting obligations
- Protect the website and business from misuse or security threats
Kayshots does not sell personal information to third parties.
Why we can use your information
Depending on the purpose, Kayshots may rely on the following UK data protection lawful bases:
Contract / Steps before contract
For example: Responding to project enquiries, preparing and managing bookings, or providing services requested by a client.
Legitimate Interests
For example: Managing normal business communications, maintaining client relationships, protecting and improving the website and business, or keeping appropriate business records.
Legal Obligation
For example: Maintaining records required for tax, accounting or other legal purposes.
Consent
Only where Kayshots specifically asks for consent for a particular use.
Project footage and media
Project media is different from ordinary contact information. Kayshots may handle raw or usable footage, final edited videos, images or other project assets, and working project files.
Kayshots normally retains project footage and working files for up to one month after the final edit or clips have been delivered. After that period, project files may be permanently deleted.
Please note that Kayshots may retain certain business, financial or legal records for longer where necessary to comply with legal obligations or protect legitimate business interests.
Content you provide to Kayshots
Clients may provide logos, images, video, brand assets, text or other materials needed for a project. Kayshots uses these materials to carry out the agreed project.
Clients should only provide materials they have the right or permission to provide.
Who we share information with
Kayshots may share personal information where necessary to operate the business or provide services. Potential categories may include:
- Hosting and website infrastructure providers
- File transfer and storage providers used to deliver project files
- Payment providers, where applicable
- Professional advisers where necessary
- Authorities or organisations where legally required
Kayshots does not sell personal information.
International transfers
Some third-party technology or service providers may process information outside the UK depending on the services used. Where applicable, Kayshots will take appropriate steps required by UK data protection law for international transfers.
Cookies
The current website only uses strictly necessary technical technologies to operate and function securely.
If non-essential analytics or marketing cookies are added later, Kayshots will update this Privacy Policy and implement the appropriate consent mechanism before using them.
How we protect your information
Kayshots takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or unauthorised disclosure.
How long we keep information
Project Footage and Working Files
Normally up to one month after the final edit or clips have been delivered.
Enquiry Information
Kept only as long as reasonably necessary to respond to enquiries, manage potential projects and maintain appropriate business records.
Client / Project Information
Kept for as long as reasonably necessary to manage the client relationship, project, contractual obligations and legitimate business needs.
Financial / Accounting Records
May need to be retained for longer where required by tax, accounting or other legal obligations.
Retention periods may vary depending on the type of information and why it is needed.
Your rights
Depending on the circumstances, you may have rights including:
- The right to access personal information
- The right to correct inaccurate information
- The right to request erasure
- The right to request restriction of processing
- The right to object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
These rights are not absolute and may depend on the specific circumstances and lawful basis.
For privacy questions or requests, contact: hello@kayshots.com
Automated decision-making
Kayshots does not currently make decisions about clients using solely automated decision-making or profiling that produces legal or similarly significant effects.
Children's information
The Kayshots website and services are intended primarily for businesses, organisations and adults arranging creative projects.
Kayshots does not knowingly seek to collect children's personal information through the website.
Changes to this Privacy Policy
Kayshots may update this Privacy Policy from time to time to reflect changes to the website, services, technology or legal requirements.
The updated version will be published on this page with a revised "Last updated" date.
Questions about privacy?
If you have a question about how Kayshots handles your personal information, or you want to exercise a privacy right, contact:
If you have a concern
If you have concerns about how Kayshots has handled your personal information, please contact Kayshots first at: hello@kayshots.com
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO). You can find more information or raise a concern at ico.org.uk.